Help & Support

Need help with your CaskID account or cask verification? We're here to help.

Get in Touch

Need help? We're here to assist you.

Email Support

Send us a detailed message and we'll get back to you within 24 hours during business days.

support@cask.id

Response time: Within 24 hours (Mon-Fri)

For faster support, please include:

Your account email address
Specific CaskIDs if relevant
Screenshots of any error messages
Steps you've already tried

Resources

Find answers and learn more about CaskID

Frequently Asked Questions

Comprehensive answers to common questions

Browse FAQ

Coming Soon

We're working on additional resources to help you get the most out of CaskID:

API Documentation & Integration
Video Tutorials & Guides

System Status

Platform Operational

Web Platform

99.9% uptime

Bulk Upload

99.8% uptime

API

Coming Soon

NFC Scanning

Coming Soon

Can't find what you're looking for? Check our comprehensive FAQ or send us an email at support@cask.id